Is it possible to export my data?
Can I export my data?
Yes, absolutely! Your data belongs to you, and you can request an export at any time.
Simply
contact us when you're ready, and we'll activate the export button in your account. For security reasons, this button will be available for 24 hours.
Once you click the button, a .zip file will be generated and saved in your computer's "Downloads" folder. This file will include all your records, including progress notes, the roadmap, profile details, invoices, documents, and more.
After exporting, you can store and manage your data as you prefer.
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What happens to my data when I delete a client record or my account?
Deleting a Client Record or Your Account When you delete a client record or your account, all your data becomes inaccessible and irretrievable. Please ensure you are absolutely certain about your decision before proceeding. Confirmation of Deletion ...
What steps has the company taken to secure the data of our users?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements. You can find out more about the security of your data on the following page: ...
What happens if I decide I no longer want to use Psylio?
Of course we will be sad to see you go, but you have the freedom to end your subscription at any time. You can opt to archive your records, return to the free plan and continue to use the free version of Psylio for as long as you wish to keep your ...
Is it possible to generate a certificate of attendance?
This is not something that can be done automatically in the platform. However, we do offer a ready-to-use form in our toolbox. You can find it here: https://www.psylio.com/resources/tenue-de-dossier/attestation-de-rencontres?lg=en
How do I delete my account?
To delete your account: Click on the icon with your initials in the left-hand menu. Select "My account." At the bottom of the page, you will find the button allowing you to delete your account. Please note: Once your account is deleted, the data ...