What happens to my data when I delete a client record or my account?

Deleting a Client Record

When you delete a client record, it moves to the Deleted tab, where it remains for 30 days. After that, it is permanently deleted along with all its contents, except for financial records. You have 30 days to restore a deleted record if needed. After this period, recovery is no longer possible.

Deleting Your Account

Deleting your account immediately makes all your data inaccessible. After 30 days, it is permanently erased from our servers with no way to recover it.

Before proceeding, make sure to back up any important data outside the platform. Once deleted, your data cannot be restored, in accordance with our policies and data protection laws.

Account deletion also permanently erases your financial data (invoices, reports, financial statements, etc.). If you need to keep these records, export them before deleting your account by following this guide: Is it possible to export my data?

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