Resources and Support
Can I use Psylio on a tablet?
Psylio can be used on tablets, including iPads and Android devices. It supports web browsers available on these devices, such as Safari, Chrome, and others. Psylio's interface adjusts automatically to your screen size for a comfortable user ...
Can I attend a training session on the platform?
Several options are available if you want to learn more about how to use the platform: Asynchronous demonstration video: Ideal for exploring the platform's features at your own pace. Live demo: Join a session led by one of our specialists to discover ...
How can I stay informed about the latest platform updates directly in my account?
Stay up-to-date with platform updates in just one click! Here's how: Click on the What's new icon at the bottom of the left menu in your Psylio account. This link will take you to our latest updates page, where you'll find everything you need to know ...
Is it possible to get help with using the platform?
Absolutely! Customer service is one of our top priorities. You can browse the Help Centre to find answers to your questions. You can submit a "ticket" so that a member of our team can give you the support you need. You can attend one of our weekly ...
How to contact us through the ticketing system?
The best way to report an issue, make a request, share a suggestion, or ask us a question is by creating a ticket. Here's how: At the bottom of the left-hand menu, click on the question mark icon. This will take you to the Resources and Support page. ...
What tools are available when I start using Psylio?
In the "Resources" section of the Psylio website (https://www.psylio.com/help?lg=en), you have access to the "Help Centre", "Professional Toolbox" and "Private Facebook Community". These resources are also accessible from your account: Exploring ...
Is there a Psylio application?
There is currently no Psylio application. However, the platform is optimized for use on mobile devices. You can therefore save Psylio in your favourites for use on the device of your choice.
Is it possible to generate a certificate of attendance?
This is not something that can be done automatically in the platform. However, we do offer a ready-to-use form in our toolbox. You can find it here: https://www.psylio.com/resources/tenue-de-dossier/attestation-de-rencontres?lg=en