Security and Compliance
How does Psylio use cookies?
What is a Cookie? A cookie is a small piece of data that helps store your browsing preferences, making your user experience more personalized and efficient. Why Does Psylio Use Cookies? We use cookies for several reasons: Necessary Cookies: These ...
How can I access my account if the multi-factor authentication (MFA) is blocked?
Here are several reasons why you may have lost access to your account due to the multi-factor authentication (MFA) being blocked: Loss or change of cell phone. Loss of access to your authentication app. Loss of access to your backup codes. If your ...
What happens to my data when I delete a client record or my account?
When you delete a client record or your account, your data will be permanently deleted from our servers after 90 days. Your data becomes immediately inaccessible and irrecoverable upon deletion. For more information, please consult our Privacy ...
What steps has the company taken to secure the data of our users?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements. You can find out more about the security of your data on the following page: ...
How do I secure my account with multi-factor authentication (MFA)?
What is multi-factor authentication? Multi-factor authentication (MFA) is a security method that requires more than one form of identification to verify a user’s identity. Its goal is to enhance account and data protection by adding an extra layer of ...
Have you consulted any professional orders?
Absolutely, and we will continue to do so. The ongoing development of the platform requires it. So far, we have consulted seven professional orders to confirm that Psylio's recordkeeping practices comply with current standards. For more information, ...
Does Psylio meet the requirements of professional orders?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements in the area. When we created the platform, we made sure to review and comply with the requirements of the ...
Can I import my data from another platform?
The formats in which data is imported often make it difficult to import it into Psylio. However, this is something we encounter on a weekly basis and we have various solutions to facilitate the transition depending on the circumstances and needs of ...
Where can I find the Privacy Policy and Terms of Use?
To access these links, sign in to your Psylio account and click on the icon with your initials in the left-hand menu. You'll find the Privacy Policy and Terms and Conditions just above the Logout option.