Security and Compliance
How does Psylio use cookies?
What is a Cookie? A cookie is a small piece of data that helps store your browsing preferences, making your user experience more personalized and efficient. Why Does Psylio Use Cookies? We use cookies for several reasons: Necessary Cookies: These ...
How can I access my account if multi-factor authentication (MFA) is blocked?
You may lose access to your account due to MFA being blocked in the following situations: You lost or changed your mobile phone. You can’t access your authentication app. You lost your backup codes. If you have your backup codes Use one of your ...
What happens to my data when I delete a client record or my account?
Deleting a Client Record or Your Account When you delete a client record or your account, all your data becomes inaccessible and irretrievable. Please ensure you are absolutely certain about your decision before proceeding. Confirmation of Deletion ...
What steps has the company taken to secure the data of our users?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements. You can find out more about the security of your data on the following page: ...
How do I secure my account with multi-factor authentication (MFA)?
What is multi-factor authentication? Multi-Factor Authentication (MFA) is a security method that requires more than one form of identification to verify a user's identity. It adds an extra layer of protection to accounts and data. Typically, ...
Have you consulted any professional orders?
Absolutely, and we will continue to do so. The ongoing development of the platform requires it. So far, we have consulted seven professional orders to confirm that Psylio's recordkeeping practices comply with current standards. For more information, ...
Does Psylio meet the requirements of professional orders?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements in the area. When we created the platform, we made sure to review and comply with the requirements of the ...
Can I import my data from another platform?
The formats in which data is imported often make it difficult to import it into Psylio. However, this is something we encounter on a weekly basis and we have various solutions to facilitate the transition depending on the circumstances and needs of ...
Where can I find the Privacy Policy and Terms of Use?
To access these links, sign in to your Psylio account and click on the icon with your initials in the left-hand menu. You'll find the Privacy Policy and Terms and Conditions just above the Logout option.