My Account
How can I subscribe to the Psylio newsletter?
To subscribe to the Psylio newsletter, follow these steps: Sign in to your Psylio account. Click on the icon with your logo at the bottom left-hand corner of the screen. Select My Account. Check the option I would like to receive promotional emails ...
How do I adjust the time zone on the platform?
To adjust the time zone according to your location, follow these steps: Click on the initials button in the bottom left-hand corner of the platform. Select My Account. In the Timezone field, select the appropriate time zone. For example, for Quebec, ...
How do I adjust my screen display to find the initials button?
Resetting your browser display for a better view of the platform: To get the best view of the platform and benefit from all of its features, it can be a good idea to reset your browser display to its normal size. For example, if you want to access ...
What happens if I decide I no longer want to use Psylio?
Of course we will be sad to see you go, but you have the freedom to end your subscription at any time. You can opt to archive your records, return to the free plan and continue to use the free version of Psylio for as long as you wish to keep your ...
How do I delete my account?
To delete your account: Click on the icon with your initials in the left-hand menu. Select "My account." At the bottom of the page, you will find the button allowing you to delete your account. Please note: Once your account is deleted, the data ...
Can I use Psylio if I am a trainee or a doctoral student?
As a trainee or doctoral student, you can absolutely use Psylio. You can take advantage of the sharing, transfer, and approval functions, depending on the type of account you have. How does approval work? If you use Psylio within a group ...
How do I change the language of the platform?
You have the option to use Psylio in English or in French. To change the language of the platform, click on the icon with your initials in the left-hand menu, and select My account. From there, you can edit your account information, including the ...
Can I export my data?
Certainly! The data that you save in the platform belongs to you and you can ask us to export it at any time. Simply contact us when you are ready to do so and we will be happy to activate the export button in your account. For security reasons, this ...
Can I use Psylio in English?
You can choose to use Psylio in English or French. Click on the icon in the top right-hand corner of the platform and select "My account" in the dropdown menu. This will bring you to the "General information" page, where you can change your ...
How do I change the email address associated with my account?
Click on the icon with your initials in the left-hand menu and select My Account. Update your email address and click save.