Where can I access my platform payment receipts?

Clicking on the "My subscription" icon in the left-hand menu will take you to the subscription management page, where you can change your payment details, view your next billing date and download your payment receipts. 

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• How does payment work if I sign up?

  When you join the platform, you gain access to a free trial for an unlimited period, as long as you do not exceed the maximum of 5 records. This means you can explore stress-free without having to provide payment details. To activate the Essential ...

• How do I change my payment information?

  To update the payment information for your Psylio subscription, view your next payment date, or download your receipts: Head to Settings > Subscription in your account. Select the Edit button to update your payment details. You’ll be redirected to ...

• I am waiting for a new credit card, what can I do for the upcoming payment?

  If your credit card is declined, our system will automatically attempt to process the payment up to four times over the next 14 days. This gives you an extra 14 days after your usual payment date on Psylio before any account limitations take effect. ...

• Why are my Psylio subscription invoices sent to my old email address?

  When you update your email address in the My account section of the platform, this change is not automatically applied to your subscription payment information. These details are stored on our third-party payment platform, Stripe. As a result, you ...

• How does the free trial work?

  The Psylio free trial plan gives you full access to all the features of the Essential subscription, but with a limit of 5 combined active and archived records. This free plan has no time restrictions—you can use it for as long as you need. However, ...