I connect to Psylio from Mozaïk-Portail, do I need to activate the MFA?
If you connect with Mozaïk-Portail, you will not need to activate multi-factor authentication, as Mozaïk-Portail already offers this feature.
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I use Psylio with my school service centre. Why doesn't the student search provide any results?
To take full advantage of the connection between Mozaïk-Portail and Psylio, you must log in to your Psylio account using the tile available in Mozaïk-Portail. If you access your account via www.psylio.com, you will automatically receive zero results ...
My group organization has been created in Psylio. How to proceed as an administrator?
Welcome to your group organization! Here are some tips to help you get started with your organization in Psylio: Use the right account: When you log in to Psylio, you will see two accounts: one with your name and another with your organization’s ...
I’ve just joined my group organization on Psylio. How can I properly configure my account?
Welcome to your group organization! Here are three tips to help you get off on the right foot: Use the correct account: When you log in to Psylio, you’ll see two types of accounts: one under your name and another under your organization’s name. ...
I had a solo account and have just joined an organization. How can I avoid being billed as a solo customer?
When you join a group organization, you'll always have access to two accounts. The one under the name of your organization, and the one under your name. If you wish to avoid being billed for your personal account, you'll need to revert to the free ...
How can I have my progress notes approved by my supervisor?
As a trainee or student, you can activate the feature that allows your progress notes to be approved by your supervisor. To do this, you will first need to create the client record(s) in question. Once the record has been created, go to the Share ...