How to import client records from another platform into Psylio?

How to import client records from another platform into Psylio?

Currently, it's not possible to directly import client records from another platform into Psylio. However, you can import client information into Psylio by following these steps:
  1. Create records manually: Begin by creating individual records for each client in Psylio. This step allows you to prepare the necessary space to accommodate the data.
  2. Upload files: Next, upload files such as progress notes and important documents from your old platform to the new records created in Psylio, in the Documents section.


Managing active and archived records:
  1. Active records: Use the method described above to manually transfer all active records to Psylio. This process ensures that all necessary information remains easily accessible.
  2. Archived records: For archived records, you can use the same method to transfer them to Psylio. Then, archive the records so that they appear in the Archived records section of the platform. Alternatively, consider backing them up to a secure external storage, such as a USB drive or an external hard drive. This will allow you to maintain an organized archive without cluttering your workspace in Psylio.






    • Related Articles

    • When I download my records, how do I remove the special characters from the files in .csv format?

      You may sometimes notice illegible characters when you open .csv files after exporting your records. If you use an Apple operating system, here is how to proceed to make these characters legible: First of all, the exported file will be in .csv ...
    • How can I archive or reactivate a record?

      With Psylio, you can easily archive your records in a dedicated area of the platform and reactivate them at any time. Follow the procedures below to archive, view, and reactivate your records. Archiving a record: Open the record you want to archive. ...
    • How can I record raw data in Psylio?

      Follow these steps to securely record raw data in the platform: Open the relevant client record. Click on the Documents section. You'll see a dropdown menu under the Documents tab, where you'll find the Raw data option. Add your raw data in this ...
    • How do I send an email from a client record?

      When you're in a client record, you can easily send an email directly to the client using the email addresses set up in the record's profiles. Here’s how: Open the relevant client record. Click on the paper plane icon to send an email. Your default ...
    • Does the platform have its own spell checker?

      No, the platform does not have a built-in spell checker. However, it works with your browser's spell checkers. If your browser’s spell checker is enabled or if you use a spelling correction extension, it can help you find and fix spelling errors ...