How to contact us through the ticketing system?

How to contact us through the ticketing system?

The best way to report an issue, make a request, share a suggestion, or ask us a question is by creating a ticket. Here's how:
  1. At the bottom of the left-hand menu, click on the question mark icon. This will take you to the Resources and Support page.

  2. Scroll down the page to find the Submit a Ticket button.



  3. This will redirect you straight to the ticket submission form, which will allow you to contact us.


    • Related Articles

    • Can I attend a training session on the platform?

      Several options are available if you want to learn more about how to use the platform: Asynchronous demonstration video: Ideal for exploring the platform's features at your own pace. Live demo: Join a session led by one of our specialists to discover ...
    • Can I use Psylio on a tablet?

      Psylio can be used on tablets, including iPads and Android devices. It supports web browsers available on these devices, such as Safari, Chrome, and others. Psylio's interface adjusts automatically to your screen size for a comfortable user ...
    • How can I stay informed about the latest platform updates directly in my account?

      Stay up-to-date with platform updates in just one click! Here's how: Click on the What's new icon at the bottom of the left menu in your Psylio account. This link will take you to our latest updates page, where you'll find everything you need to know ...