How do the header and footer work on my client invoices?
When an invoice is added to a record for the first time
- The Provider and Notes fields on the invoice are automatically populated with the information set in the Header and Footer section of your settings.
- You can edit this information directly on the invoice if you want it to differ from the header and footer settings, which also apply to your progress notes.
For subsequent invoices in the same record
- New invoices will use the information from the last invoice added to that specific record, not the information from your header and footer settings.
- If you update your header and footer settings after creating invoices, these changes will not automatically apply to new invoices added to existing records.
- To ensure your invoices reflect the updated information, you will need to manually update them in each relevant record.
Why does it work this way?
This system was designed to provide greater flexibility:
- It allows invoices to include information specific to each record, different from the header and footer used in progress notes.
- Since it is currently not possible to set up multiple headers and footers on the platform, this system enables customization of invoices based on the needs of different records.
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How do I add taxes to my invoices?
First, go to the Invoices section in the Settings tab: https://admin.psylio.com/organization/invoices Here you will be able to save the tax names and associated percentages.
What happens to the financial records when I delete a client record?
Deleting a client record in Psylio does not impact financial records. According to the law, all financial data, including client payments, must be retained for 7 years. Therefore, even after deleting a record, client payments remain recorded in your ...
Is it possible for a client to pay for a session directly via the invoice?
Unfortunately, this is not possible at the moment. However, if you have a Paypal or Stripe link, you can copy it into the Notes section at the bottom of the invoice and the client can click on this link to make the payment.
Is it possible to send a receipt to the client when an invoice is marked as paid?
Absolutely! Mark your invoice as paid, as you usually would. Check the box in the confirmation window to send the receipt to the client by email. The email addresses saved in the profiles section of the record will automatically appear. You can ...
Can the platform generate invoices in different currencies?
No, the platform can only generate Canadian currency for now.