When you're in a client record, you can easily send an email directly to the client using the email addresses set up in the record's profiles. Here’s how:

1. Open the relevant client record.
2. Click on the envelope icon to send an email.
3. Your default email software (such as Mail or Outlook) will open automatically, with the client's email address already filled in.
   

1. Check the client’s email address:
1. Ensure the correct email address is added to the main profile of the client record.
2. If other email addresses are added to secondary profiles, remove the ones you don’t want to include in the email.

1. Check your email software:
   
1. The email is sent through the email software configured on your computer (e.g., Mail, Outlook), not directly through the Psylio platform.
2. Make sure your email software is set up with the address you want to use.
   
   
2. Check your browser settings:
   
1. Make sure pop-ups and redirects are allowed for the Psylio website in your browser settings.