How do I prepare for a cessation of professional services ?

How do I prepare for a cessation of professional services ?

When you leave your professional order or enter a situation of cessation (temporary or permanent, such as closing or leaving a practice), your client records must be entrusted to a transferee or a temporary custodian. Here’s how to prepare for a cessation of professional services.

Steps to follow

  1. Choose a transferee or temporary custodian and prepare a transfer agreement.
  2. Send the agreement to the Psylio team through the ticketing system. This helps verify the transferee’s identity when they assume responsibility for the records.
  3. Send the agreement to your professional order’s secretariat.
Info
Appointing a transferee is an important act of care toward your clients. The earlier this step is planned and prepared, the smoother and more reassuring the transition will be for everyone involved.
    • Related Articles

    • How to access records as a transferee or temporary custodian

      This article explains the steps to follow when you are appointed as a transferee or temporary custodian for the records of a professional who is temporarily or permanently ceasing their practice. Steps to follow Contact the Psylio support team as ...
    • Does Psylio meet the requirements of professional orders?

      We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements in the area. When we created the platform, we made sure to review and comply with the requirements of the ...
    • What happens to my data when I delete a client record or my account?

      Deleting a Client Record When you delete a client record, it moves to the Deleted tab, where it remains for 30 days. After that, it is permanently deleted along with all its contents, except for financial records. You have 30 days to restore a ...
    • Is it possible to export my data?

      You can export your records directly from the platform, or contact our team to request a full export of your data. Export one or more records Exporting allows you to download the information contained in one or more records as a .zip file. Export a ...
    • What tools are available when I start using Psylio?

      In the "Resources" section of the Psylio website (https://www.psylio.com/help?lg=en), you have access to the "Help Centre", "Professional Toolbox" and "Private Facebook Community". These resources are also accessible from your account: Exploring ...