How do I change the language of the platform?
You have the option to use Psylio in English or in French.
- To change the language of the platform, click on the icon with your initials in the left-hand menu, and select My account.
- From there, you can edit your account information, including the language.
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Where can I access my platform payment receipts?
Clicking on the "My subscription" icon in the left-hand menu will take you to the subscription management page, where you can change your payment details, view your next billing date and download your payment receipts.
How do I adjust the time zone on the platform?
To adjust the time zone according to your location, follow these steps: Click on the initials button in the bottom left-hand corner of the platform. Select My Account. In the Timezone field, select the appropriate time zone. For example, for Quebec, ...
Can I use Psylio in English?
You can choose to use Psylio in English or French. Click on the icon in the top right-hand corner of the platform and select "My account" in the dropdown menu. This will bring you to the "General information" page, where you can change your ...
Can I import my data from another platform?
The formats in which data is imported often make it difficult to import it into Psylio. However, this is something we encounter on a weekly basis and we have various solutions to facilitate the transition depending on the circumstances and needs of ...
How do I change the email address associated with my account?
Click on the icon with your initials in the left-hand menu and select My Account. Update your email address and click save.