How do appointment reminders work?

How do appointment reminders work?

To enable or disable appointment reminders:

  1. In your account, head to Settings > Calendar > Client Communications.
  2. Select the option Enable appointment reminders for all my clients.
  3. Set the notice period for when reminders will be sent before an appointment.

Once enabled, reminders are automatically emailed to the address listed in the client’s profile. They are sent according to the notice period you’ve selected, starting when a new appointment is added to your calendar and linked to the client’s record.

You can also customize reminders by allowing clients to confirm or cancel their appointments directly through the reminder email.