Can I import my data from another platform?
The formats in which data is imported often make it difficult to import it into Psylio. However, this is something we encounter on a weekly basis and we have various solutions to facilitate the transition depending on the circumstances and needs of each individual.
We would be delighted to discuss this with you in person.
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Is it possible to export my data?
Can I export my data? Yes, absolutely! Your data belongs to you, and you can request an export at any time. How do I export my data from the platform? Simply contact us when you're ready, and we'll activate the export button in your account. For ...
What happens to my data when I delete a client record or my account?
Deleting a Client Record or Your Account When you delete a client record or your account, all your data becomes inaccessible and irretrievable. Please ensure you are absolutely certain about your decision before proceeding. Confirmation of Deletion ...
How do I change the language of the platform?
You have the option to use Psylio in English or in French. To change the language of the platform, click on the icon with your initials in the left-hand menu, and select My account. From there, you can edit your account information, including the ...
How do I adjust the time zone on the platform?
To adjust the time zone according to your location, follow these steps: Click on the initials button in the bottom left-hand corner of the platform. Select My Account. In the Timezone field, select the appropriate time zone. For example, for Quebec, ...
What steps has the company taken to secure the data of our users?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements. You can find out more about the security of your data on the following page: ...