Can I import my data from another platform?
The formats in which data is imported often make it difficult to import it into Psylio. However, this is something we encounter on a weekly basis and we have various solutions to facilitate the transition depending on the circumstances and needs of each individual.
We would be delighted to discuss this with you in person.
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Can I export my data?
Certainly! The data that you save in the platform belongs to you and you can ask us to export it at any time. Simply contact us when you are ready to do so and we will be happy to activate the export button in your account. For security reasons, this ...
What happens to my data when I delete a client record or my account?
When you delete a client record or your account, your data will be permanently deleted from our servers after 90 days. Your data becomes immediately inaccessible and irrecoverable upon deletion. For more information, please consult our Privacy ...
How do I change the language of the platform?
You have the option to use Psylio in English or in French. To change the language of the platform, click on the icon with your initials in the left-hand menu, and select My account. From there, you can edit your account information, including the ...
What steps has the company taken to secure the data of our users?
We take your data security very seriously. All necessary measures are put in place to go above and beyond industry expectations and requirements. You can find out more about the security of your data on the following page: ...
Where can I access my platform payment receipts?
Clicking on the "My subscription" icon in the left-hand menu will take you to the subscription management page, where you can change your payment details, view your next billing date and download your payment receipts.