Can an invoice be deleted?
It is not possible to delete an invoice, whether it has been paid or not. However, you can easily mark it as cancelled.
Cancelling an invoice:
- Open the client record and go to the Invoicing tab.
- Locate the invoice and open the actions menu.
- Select Mark as cancelled.
- Choose a reason for cancellation or enter a custom reason by selecting Other.
Once an invoice is cancelled:
- It is moved to the cancelled invoices section of the client record.
- Any related financial entries are removed from the financial statement.
- The invoice remains accessible for reference.
Finding cancelled invoices:
In the client record:
- Go to the Invoicing tab.
- Use the dropdown menu to select Cancelled.
- Consult the invoice to view the cancellation reason.
In the finances tab:
- Go to Finances > Unpaid invoices.
- Use the Status filter, select Cancelled, and click Apply.
Related Articles
How to bill a guardian?
When you create a record for a minor, you have the option to add one or two guardians. You can also add them later by editing the minor's profile. When creating the invoice, select the name of the guardian. The name of the payer will be indicated on ...
How do I manage tax application for multiple services on a single invoice?
For precise tax management on various services added to a single invoice, Psylio offers a flexible feature. You can enable or disable taxes for each service as needed. Before you begin: If you provide taxable services, set up your billing information ...
Is it possible for a client to pay for a session directly via the invoice?
Unfortunately, this is not possible at the moment. However, if you have a Paypal or Stripe link, you can copy it into the Notes section at the bottom of the invoice and the client can click on this link to make the payment.
Is it possible to send a receipt to the client as soon as the invoice is marked as paid?
Absolutely! Here's how: Mark the invoice as paid by going to the Invoicing section of the client’s record. Find the invoice in question, click on the action menu on the right, and select Mark as paid. Check the "Send receipt by email" box at the ...
Is it possible to do monthly billing?
Yes, you can include several services on the same invoice.